Client & Location Management
Accurate hierarchical data structure
Work Order Management
Accelerate work order lifecycle
Contract Management
Grow service revenues
Preventive Maintenance
Automate recurring job planning
Service Request Management
Customer support excellence
Asset Management
Elevate uptime & performances
Digital Inspection & Reporting
Digitize paper based workflows
Dashboards & Analytics
Turn data into actionable insights
Scheduling & Dispatch
Maximize resource utilization
Job Status & Time Tracking
Improve productivity & accountability
Resource Management
Right technicians for right jobs
Field Enablement App
Augment & empower your field force
Operational Efficiency
Simplify & streamline legacy workflows. Empower your mobile workforce with contextual data to execute flawlessly
Service Excellence
Enhance customer experience with full visibility & engagement across service journey touchpoints & channels
Resource Optimisation
Improve resource productivity & utilisation with sensors & advanced scheduling based on defined constraints
Accountability. Consistency. Efficiency
ACE your field execution
- No more paper, whiteboards and spreadsheets
- Mobile first data capture and communication
- Instantly generate professional service reports
- No internet connection required
Actionable Field Service Insights
Make data driven decisions
- Track response and resolution times to service requests
- Track worker location, wrench time and first-time-fix rate
- Track job status and associated labour and part cost
- Track asset utilisation, uptime and other performance metrics
